There are many reasons to book your dream vacation with us, here are our Top 10 Reasons to choose EXCEPTIONAL VILLAS
Table of contents
- 1. ONE OF THE WORLD’S MOST TRUSTED EXPERTS
- 2. HAND-PICKED AND PERSONALLY INSPECTED VILLAS
- 3. OVER 25 YEARS EXPERIENCE IN THE TRAVEL INDUSTRY
- 4. EXCELLENT SERVICE
- 5. COMPLIMENTARY PRE-ARRIVAL CONCIERGE SERVICE
- 6. COMPLIMENTARY ON-ISLAND CONCIERGE SERVICE
- 7. INDEPENDENT AND UNBIASED REVIEWS FROM TRUST PILOT AND TRIP ADVISOR
- 8. INSURANCE FOR ADDED PEACE OF MIND
- 9. MULTIPLE VILLAS, LOTS OF LOCATIONS AND VARIETY
- 10. MOST IMPORTANTLY; WE LOVE WHAT WE DO.
1. ONE OF THE WORLD’S MOST TRUSTED EXPERTS
Trust is at the corner stone of our business. For over 25 years we have been in the travel industry and we pride ourselves on offering an unparalleled service. We are one of the most trusted companies in the world. Each one of our team members have traveled to personally inspect our locations and properties. We offer unbiased guidance on choosing the right property for you.
The big difference between Exceptional Villas and our competitors is that you will be speaking and liaising with the actual person who has been to the villa many times and has experienced the villa and destination first hand.
2. HAND-PICKED AND PERSONALLY INSPECTED VILLAS
Each home is chosen by our team of experts who personally travel to the destinations and inspect the villas to ensure they meet the Exceptional Standard. This includes luxury mansions, private villas, smaller condos and apartments. Once the home meets our standards we are happy to recommend it to our guests.
We are one of the few companies in the world that can guarantee to you that our team have been to each destination we represent and we know our villas better than anyone else. We only feature exceptional properties and those that which do not meet our standards will not be featured on our website.
3. OVER 25 YEARS EXPERIENCE IN THE TRAVEL INDUSTRY
For over 25 years we have been making our clients’ vacation dreams comes true. Whether you are looking for a small intimate wedding or honeymoon or you are looking for the perfect multi-generational family villa we have something to suit everyone. With over 25 years in the travel industry, we know what we are talking about.
We know the level of service our customers expect and we understand our clients’ needs and requirements. We are passionate about travel and our unrivaled experience of both our luxury villas and destinations ensures our guests come back to us time and time again. We also have an Irish based sister company called Dream Ireland which has been in operation since 1992. Dream Ireland rent and manage a large portfolio of over 3,000 self-catering holiday homes in Ireland from cosy cottages to luxury castles and everything in between.
4. EXCELLENT SERVICE
Customer service is at the forefront of our brand’s core values. We believe in getting the basics right and making each of our guests feel like a VIP. Our team understand the level of customer service that is expected when booking a luxury vacation. From the moment you inquire, to the moment you return from your vacation, we will ensure you receive the utmost attention, personal interaction with our team and the very best service
. Once you inquire with one of our team, we will reply promptly and we will take our time to discuss your requirements with you in depth to understand exactly what you are looking for and understand what your dream vacation would be. Once we have your requirements our team of experts will select the most suitable villas that we feel best matches your needs.
Matching the perfect villas to your specific requirements is what we do best. Once you have chosen your ideal villa for your vacation, our concierge will be in touch to offer you a personalized concierge service.
5. COMPLIMENTARY PRE-ARRIVAL CONCIERGE SERVICE
At Exceptional Villas, we pride ourselves with our dedicated complimentary concierge service which is offered to each and every guest no matter which villa or destination you book. We treat all our guests as VIPs. Our dedicated concierge team are on hand to assist with all aspects of planning your vacation.
We want to save you time on planning and researching so we do all the hard work for you. We are available to assist you on all aspects of concierge services including VIP airport assistance, fast-track through customs and immigration on arrival and departure, airport transfers, drivers, car rentals, pre-stocking the villa with groceries, making restaurant reservations, planning excursions, organising babysitters, chefs, candlelit dinners on the beach.
The possibilities are endless! Each of our guests receive a dedicated personal concierge who will help to plan every detail of your trip. We can do as little as you wish or as much as you want. We offer a tailored service so each client can decide how they would like us to assist. Whether you want a full itinerary planned for you based on your requirements, or whether you want to just go with the flow and use our concierge service for some tips and advice along the way, it can and will be done. No matter what you decide to do, our concierge team are on-hand to help you in every way they can.
6. COMPLIMENTARY ON-ISLAND CONCIERGE SERVICE
When you arrive to your destination and check in to your villa, our concierge team will still be available for you every step of the way. If you have any questions or need advice during your trip, we are on hand to offer you the level of customer service you so richly deserve. Each of our villas also has a local property manager available to assist you during your stay.
Our concierge service is entirely complimentary and we want our guests to feel they have communication throughout the entire booking process, during your vacation and long after you return home.
7. INDEPENDENT AND UNBIASED REVIEWS FROM TRUST PILOT AND TRIP ADVISOR
To maintain a high level of customer service and satisfaction Exceptional Villas uses Independent review sites such as Trust Pilot and Trip Advisor. We always encourage our guests, past and present to write a review on Exceptional Villas and the experience they had with our team. We are very proud of our consistent 5-star rating and are delighted to receive such positive feedback from our clients.
To view all Trust Pilot Reviews Click Here. What’s more, our team have received such wonderful feedback from our many happy guests over the years. To read some of our reviews Click Here.
8. INSURANCE FOR ADDED PEACE OF MIND
After spending time researching your destination and creating your perfect vacation with the help of your Exceptional Villa Specialist, it is important that you are covered from unexpected surprises or events beyond your control. We offer travel insurance to our clients to cover trip cancellation, the cost of delays, lost or delayed baggage, emergency medical and much more.
We want to ensure, that no matter what happens you have peace of mind that you are covered for any issues that may arise while travelling. This will allow you to fully relax and enjoy your luxurious vacation with the knowledge that you have the coverage you need. Contact us to add this affordable coverage to your vacation so that you can sit back and relax in confidence.
9. MULTIPLE VILLAS, LOTS OF LOCATIONS AND VARIETY
At Exceptional Villas, we take our time in selecting the best destinations to meet your requirements and the most suitable villas for your group. Whether you are looking for that perfect family vacation home, a honeymoon villa or a villa for a large family gathering or wedding, we have a villa to suit everyone. We have experienced the destinations and the villas and we know each island extremely well. We only make recommendations based on our personal experience.
We know how difficult and time consuming it can be when planning a vacation. You may or may not know in advance where exactly you want to go on vacation, you can’t decide if you want a hotel, a condo, a luxury villa or a family friendly resort. The possibilities are endless and there are so many online booking websites out there.
You don’t want to hand over money without speaking to someone and you also would like to speak to someone who has been there, seen it and stayed there…right? Our team will carefully choose the most suitable properties in the destinations that are most suited to your requirements. We offer many luxury vacation destinations throughout the Caribbean, Europe, the US and Asia.
We offer unbiased expert advice on each destination and will tell you all you need to know about each villa, the locations, the beaches, the restaurants as well as all the things there are to do nearby. With over 40 destinations and experts who really do know these locations we can offer a one stop service providing you with the best advice to ensure you have a memorable vacation. We don’t take any payment until you are 100% happy with your choice of villa.
10. MOST IMPORTANTLY; WE LOVE WHAT WE DO.
We love to travel and explore exotic destinations. We love spending time with our clients and offering you the most personalized service. We will ask all the questions to find out exactly what you are looking for and we guarantee to match the perfect villa to your specific requirements. This ensures you have the best vacation memories that will last a lifetime.
Meet our Exceptional Villas Team. We look forward to hearing from you and planning an unforgettable vacation just for you.